If you are having trouble sending email, it is probably due to the auth scheme needed to allow you access to send mail using the server resources. What does this mean in english?

In an effort to prevent unauthorized users form using the server to spam, there are certain measures taken. These are, your user needs to check their email before trying to send an email. This is so the server may retrieve the IP that your user is logged in from thus giving that IP permission to relay email using the server. To ensure the server authorizes your email, you may need to adjust your email settings like so:

In Outlook go to Tools, Accounts.
- Select Mail.
- Select the email account.
- Select Properties.
- Select the Server tab.
- Down at the bottom of the page is a check box option that says:

My Server Requires Authentication

- Select it.
- Click OK and you're done.

Please also refer to this section of our Knowledgebase for more details.

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