All orders are eligible for a full refund within 30 days of the service start date or receipt of payment. Refunds must be requested by submitting a cancelation request through the Client Area (http://www.cleohost.com/my), and will not be disbursed if a cancelation is requested through any other venue.

30 Day Full Refund Guarantee is valid for all payments only if the Customer reports that the Service Level Agreement has been broken, or else reports reasonable dissatisfaction with the service provided by CleoHost.

The 30 Day Full Refund Guarantee is void if these Terms of Service are violated in any way.

CleoHost reserves the right to authorize or deny refunds, in its sole discretion.

All payments made to CleoHost are non-refundable after 30 days from receipt of payment.

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