Once a transfer request has been submitted, the current registrar has up to 5 business days in which to reply to the request. If the request is not replied to by the current registrar within this 5 business days the registry will automatically complete the transfer. If a domain expires while in the process of transferring the current registrar may decline the request. You will need to contact your current registrar to find out what their policy is on this.

If you have verified the domain is unlocked and wish for us (CleoHost) to transfer the domain name please let us know in a support ticket or email to support@cleohost.com.

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