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Can I get "Insert random program" installed on the server?
We do not allow background processes or extra daemons to be installed to shared servers. We do...
Views: 3657
We do not allow background processes or extra daemons to be installed to shared servers. We do...
Views: 3657
Can I run a phpbb forum (message board) on my site?
Absolutely! In fact we've pre-installed it for you. Phpbb is free, open source software for...
Views: 8113
Absolutely! In fact we've pre-installed it for you. Phpbb is free, open source software for...
Views: 8113
Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...
Views: 4007
You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...
Views: 4007
Do I have 24/7 access to my account(s)?
Yes you do. All of our customers have full access to their account every day, all day.
Views: 3677
Yes you do. All of our customers have full access to their account every day, all day.
Views: 3677
Do I have to have your banner on my site?
Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
Views: 3727
Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
Views: 3727
Do I need to transfer my domain name to you if I sign up for your hosting services?
You are not obligated to transfer your domain name to us if you choose our hosting services. You...
Views: 3729
You are not obligated to transfer your domain name to us if you choose our hosting services. You...
Views: 3729
Do you actively monitor and manage your network 24/7?
Yes we do. We monitor our network on site and remotely on a constantly... if something happens...
Views: 3845
Yes we do. We monitor our network on site and remotely on a constantly... if something happens...
Views: 3845
Do you have a secure certificate that I can use?
Yes, or you can use your own cert which is a 128bit cert. Please see our Support for more...
Views: 3882
Yes, or you can use your own cert which is a 128bit cert. Please see our Support for more...
Views: 3882
Do you have netPBM installed?
We sure do! This is set up on all of our servers. This is in the usual place as all of our...
Views: 3897
We sure do! This is set up on all of our servers. This is in the usual place as all of our...
Views: 3897
Do you host adult sites?
You can host adult sites on a vps or dedicated server provided that you agree and follow our...
Views: 3508
You can host adult sites on a vps or dedicated server provided that you agree and follow our...
Views: 3508
Do you offer 30 days money back guarantee for VPS?
All orders are eligible for a full refund within 30 days of the service start date or receipt of...
Views: 3797
All orders are eligible for a full refund within 30 days of the service start date or receipt of...
Views: 3797
Do you offer a money back guarantee?
Refund Policy differs from service to service, whereas: 1) Web Hosting and Reseller accounts are...
Views: 3589
Refund Policy differs from service to service, whereas: 1) Web Hosting and Reseller accounts are...
Views: 3589
Do you support ASP? Java/JSP? Cold Fusion?
Currently we do not support ASP, as we run only *nix servers, and there still isn't good support...
Views: 4876
Currently we do not support ASP, as we run only *nix servers, and there still isn't good support...
Views: 4876
Does CleoHost sell or share customer information to a third party?
We do not, and never will, share or sell client information to a third party.
Views: 3658
We do not, and never will, share or sell client information to a third party.
Views: 3658
How can i contact you to enquire about your services ?
You cancontact us by sending email to sales@cleohost.com, or alternatively, by filling up online...
Views: 3562
You cancontact us by sending email to sales@cleohost.com, or alternatively, by filling up online...
Views: 3562
How do I move my site from my old host to your servers?
Transferring your account to us can be an easy process with zero downtime if done properly....
Views: 3799
Transferring your account to us can be an easy process with zero downtime if done properly....
Views: 3799
How do I signup?
On any page of our site click the "SIGNUP NOW" button or "Order Now" link. Alternatively, you...
Views: 3562
On any page of our site click the "SIGNUP NOW" button or "Order Now" link. Alternatively, you...
Views: 3562
How long after I sign up can I start building my site?
New Web Hosting and Reseller accounts are set up instantly upon the receipt of the payment. VPS...
Views: 3652
New Web Hosting and Reseller accounts are set up instantly upon the receipt of the payment. VPS...
Views: 3652
How many clients do you have? How many sites do you host? What are your machine specs and how many accounts do you put on each? What operating system and software are you currently running?
We currently host thousands of clients and their sites worldwide. Our latest systems run on...
Views: 3715
We currently host thousands of clients and their sites worldwide. Our latest systems run on...
Views: 3715
How many domain names may I have?
You can have as many as you want. In fact its common practice to register a few versions of your...
Views: 3536
You can have as many as you want. In fact its common practice to register a few versions of your...
Views: 3536
Is it a problem if I'm not in the US?
Not at all! In fact, we already have customers in countries all over the world. If you don't...
Views: 3697
Not at all! In fact, we already have customers in countries all over the world. If you don't...
Views: 3697
What are the timings for the sales department?
Current times are: 6 days a week (Monday to Saturday) from 9AM to 6pm (EST)
Views: 3609
Current times are: 6 days a week (Monday to Saturday) from 9AM to 6pm (EST)
Views: 3609
What are the type of support you offer?
If you have any problems with setting up your web site, we are available via email and support...
Views: 3756
If you have any problems with setting up your web site, we are available via email and support...
Views: 3756
What kind of network connections do you have?
We are currently connected to the Internet via multiple gig-E and ds-3 connections to different...
Views: 4131
We are currently connected to the Internet via multiple gig-E and ds-3 connections to different...
Views: 4131
What packages/plans do you offer?
We offer a range of services such as shared webhosting, reseller plans, Virtual Private Servers...
Views: 3724
We offer a range of services such as shared webhosting, reseller plans, Virtual Private Servers...
Views: 3724
When can I begin using my account?
Accounts are set up and active within below given timeframe unless one of our fraud filters...
Views: 3411
Accounts are set up and active within below given timeframe unless one of our fraud filters...
Views: 3411
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