The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Search
Articles
 Are iptable modules supported on VPS? Can I install APF or CSF firewall?
 Are iptable modules supported on VPS? Can I install APF or CSF firewall?Yes, iptable modules are available and you can install APF or CSF firewall. If you need...
Views: 4346
 Can I install JRE/JDK/Java on my VPS?
 Can I install JRE/JDK/Java on my VPS?Yes, you can however Java requires a lot of free RAM (memory) to create Java Virtual Machine so...
Views: 4504
 Can I run a proxy service on my VPS?
 Can I run a proxy service on my VPS?No, proxy related services are not allowed on our network.
Views: 4514
 Can you transfer my sites from my current host to my new VPS?
 Can you transfer my sites from my current host to my new VPS?Yes. We will transfer all of your sites free* of charge and will assure that you experience no or...
Views: 4425
 cPanel is down on my VPS, how do I restart it?
 cPanel is down on my VPS, how do I restart it?If your cPanel/WHM is down on your VPS, you can restart it from SSH. You first need to login to...
Views: 4562
 Do you offer a 30 days money back guarantee for VPS?
 Do you offer a 30 days money back guarantee for VPS?Yes, absolutely. We are so confident in our ability to satisfy your VPS needs that we back all...
Views: 4562
 How can I login to MySQL on Linux Plesk?
 How can I login to MySQL on Linux Plesk?The following error appears while trying to login to MySQL at the prompt on Plesk from root user:...
Views: 4536
 How can I update stats for my account on VPS?
 How can I update stats for my account on VPS?If you are on a cPanel VPS, the stats should be automatically updated on a daily basis. If...
Views: 5871
 How do I add or remove an IP address in my VPS?
 How do I add or remove an IP address in my VPS?You can not add or remove IP addresses. This can only be done by us at the hardware level....
Views: 4123
 How do I change the system time or timezone in my VPS?
 How do I change the system time or timezone in my VPS?You cannot change the system time for a VPS because all VPSes on the hardware node have the same...
Views: 4360
 How do I compile an application from sources inside a VPS? It does not seem to have gcc installed.
 How do I compile an application from sources inside a VPS? It does not seem to have gcc installed.If gcc is missing, it means the development package is not installed on your VPS. Please open a...
Views: 4319
 How do I install yum on CentOS 4?
 How do I install yum on CentOS 4?If yum is not installed on your VPS/server, you can install it via SSH. First check the version...
Views: 3964
 How do I login to my VPS Power Panel (VZPP)?
 How do I login to my VPS Power Panel (VZPP)?You can login to VPS Power Panel using: https://MAINVPSIP:4643 for example...
Views: 4260
 How do I make changes to PHP settings on my VPS/server?
 How do I make changes to PHP settings on my VPS/server?Here we are discussing runtime settings of PHP, not adding/removing PHP modules. 1) If you have...
Views: 10238
 How do I see how much guaranteed RAM is alloted to my VPS in Virtuozzo?
 How do I see how much guaranteed RAM is alloted to my VPS in Virtuozzo?1. Please login to your vz power panel at http://YourVpsIp:4643 2. Click on Resources 3. Click...
Views: 4442
 I am running rkhunter and it says its infected or found hidden processes?
 I am running rkhunter and it says its infected or found hidden processes?First, you need to understand that if your VPS is compromised, then its already too late. So...
Views: 4678
 I have a shared/SDX/reseller account. Why should I upgrade to VPS?
 I have a shared/SDX/reseller account. Why should I upgrade to VPS?VPS is a virtual private server that gives you a separate process environment not shared by...
Views: 4052
 I would like to change the OS (operating system) of my VPS. How can I do that?
 I would like to change the OS (operating system) of my VPS. How can I do that?If you would like to change the OS of your VPS, you need to take a complete backup of any of...
Views: 4468
 Is VPN (e.g. openVPN) via the TUN/TAP device supported in a VPS?
 Is VPN (e.g. openVPN) via the TUN/TAP device supported in a VPS?VPN support for a VPS via the TUN/TAP device is available on Linux VPS only. Please contact...
Views: 4679
 My Apache / FTP is down and did not restart automatically?
 My Apache / FTP is down and did not restart automatically?If you are using cPanel, please make sure that you configure the services to be monitored in:...
Views: 4121
 VZPP shows MySQL and httpd down?
 VZPP shows MySQL and httpd down?If you have cPanel, this is due to incompatiblity between the VPS system and cPanel. The VPS...
Views: 4505
 What applications can be run within a Virtual Private Server?
 What applications can be run within a Virtual Private Server?Most applications can be installed within a Virtual Private Server without any modifications....
Views: 4677
 What is a Virtual Private Server (VPS)?
 What is a Virtual Private Server (VPS)?Virtual Private Servers are the most advanced step in server virtualization technology. They are...
Views: 4452
 What is burstable RAM? What is privvmpages?
 What is burstable RAM? What is privvmpages?Each Virtual Private Server has a guaranteed amount of RAM that can be used at any time no...
Views: 9724
 What is the difference between unmetered and metered bandwidth?
 What is the difference between unmetered and metered bandwidth?Example: 1mbps unmetered or 150 GB Bandwidth In the example above - you have two options for...
Views: 4403
 What name servers do I use for my domains on my VPS?
 What name servers do I use for my domains on my VPS?Please use the two additional IPs already bound on your VPS for your name servers. You should...
Views: 4052
 What VPS plan should I choose and will it suit my needs?
 What VPS plan should I choose and will it suit my needs?An answer to this question is rather hard to give since it mainly depends on the purpose of your...
Views: 3898
 Which control panel should I choose and which one is better?
 Which control panel should I choose and which one is better?We can not say which of the control panels is better, nor which one will be better for you and...
Views: 4565
 Which Linux flavor do you recommend for my VPS and why?
 Which Linux flavor do you recommend for my VPS and why?We recommend enterprise level operating systems such as CentOS. This is because it has the most...
Views: 4692
 Which QoS parametes can be increased for my VPS?
 Which QoS parametes can be increased for my VPS?If your VPS is getting hit with a QoS parameter, either your resource usage is higher or that...
Views: 4234
 Will there be any downtime or data loss during the upgrade of my VPS to a higher plan?
 Will there be any downtime or data loss during the upgrade of my VPS to a higher plan?No, there is not a single second of downtime during the upgrade nor is there any data loss. The...
Views: 3977
- 
	Quick Navigation
- 
	Client Login
- 
	Search
 
           Portal Home
Portal Home Client Area
Client Area Announcements
Announcements Knowledgebase
Knowledgebase Submit Ticket
Submit Ticket Downloads
Downloads Order
Order